Shipping Policy

Thank you for choosing ExploreMore Hub! We proudly offer international shipping to over 200 countries and regions, ensuring great value and service for our customers.

 

Sustainable and Fast Delivery: We ship your order directly from our international warehouse to destinations worldwide. This approach not only provides you with access to a diverse range of products that may otherwise be hard to find, but also helps reduce transportation costs and CO₂ emissions. By optimizing logistics, we maintain competitive pricing without compromising on service or quality. With every order, you are making a conscious choice to support sustainability while shopping affordably.

 

Processing Time: All orders are processed within 1–2 business days.

 

Delivery Time: Standard delivery takes 7–14 business days. While we strive to deliver within this timeframe, occasional delays may occur during holidays, peak seasons, or extreme weather conditions, which could extend the delivery up to 28 days. We appreciate your understanding and patience. You can stay updated on your order’s status at any time via: Track Your Order.

 

Failed Delivery & Collection Policy: If you are not home at the time of delivery, the package will be attempted for delivery up to two times, depending on the delivery service. If the delivery is unsuccessful, the package will typically be taken to a designated collection point or service point, where it must be collected within the specified time frame.
If the package is not collected, it will be returned to a delivery service warehouse that is outside of our control, and not returned to us.
Please note that we are unable to issue a refund if a package is refused or not collected from the collection point. This is because refused packages are not returned to us by the delivery service. According to our terms and conditions, customers are responsible for accepting the delivery or collecting the package from the collection point.

 

Track Your Order: With our Track & Trace service, you can monitor the status of your order at any time. Simply enter your order number and email address, or use your tracking number to follow the progress of your shipment on our Track & Trace page.

All packages are shipped safely and reliably from our warehouse. You can track your order using the link below:

Track Your Order Here:
https://exploremorehub.com/apps/TRACK

 

For any shipping inquiries, please contact us at service@exploremorehub.com.